Our story
Exchange Supplies is a unique social enterprise – established to supply products, information, and services to improve and prolong the lives of people who inject drugs. We have grown to become th ... [More]
More about Exchange Supplies
Links to our contact details, company number, VAT details, and also more information on what being a social enterprise means to us, and our vision, mission and values statements. To make it easie ... [More]
Contact us! - email info@exchangesupplies.org or call 01305 262244 – (click [more] for the whole team)
We are in the office during UK office hours (8.30am to 5pm). Your call will be answered by Belinda, Elys (pronounced Ellis) Helen, or Jackie who will be able to answer your query, or put you thro ... [More]
Our vision, mission, and values statements
We think it is important that everyone – our customers, the people who use our products, and us – to be clear about who Exchange Supplies are, what we do, and why we do it. These things are ... [More]
Company details - the legal stuff (status, company registration, VAT, etc.)
Exchange Supplies a limited company because this is the form that gives us the most freedom to innovate and take risks... Charities are (quite rightly) restricted in what they can do, and they ha ... [More]
The website
We hope you find our website easy to navigate, easy to understand, and easy to use. Exchange Supplies isn't one of those huge companies with hundreds of staff and a massive website with the bare ... [More]
Protecting your information - our privacy policy
You can buy from us with complete confidence that your privacy will be protected. Exchange Supplies is an organisation with its foundations in the provision of confidential healthcare to a group ... [More]
Directions for visitors to Exchange Supplies
Visitors are always welcome, and we're easy to get to by train or car. If you're driving your sat nav won't bring you to our end of the industrial estate, so please check out the instructions belo ... [More]
Exchange Supplies: a social enterprise
A growing part of the 3rd sector, social enterprises are a movement of organisations that tackle a wide range of social, health, and environmental issues, and operate in all parts of the economy. S ... [More]
Our MHRA medicines wholesale dealers licence
In order to sell water for injections (which is a licenced medicine) we had to apply for an MHRA Pharmaceutical Wholesale Dealer’s Licence. When we looked into what was required, it became clear ... [More]
Exchange Supplies delivery
When you check out with an order value of more than £25, for a delivery to a UK delivery address you'll be given 2 choices for shipping when you checkout. These are 'free standard delivery' and 'E ... [More]
Payment methods
Secure and confidential payment Our payments are handled by Sage Pay - one of the UK's largest secure payment handlers. Sage Pay give you fully secure and encrypted payment via your credit card ... [More]
Andrew Preston
Andrew Preston has been the general manager of Exchange Supplies since the foundation of the company in 2001. He originally trained as a general nurse from 1981-1983, then worked in learning disa ... [More]
Exchange Supplies reference in voluntary action and illegal drugs by Mold and Berridge
Below is a brief excerpt from the book 'Voluntary Action and Illegal Drugs - Health and Society in Britain since the 1960's by Alex Mold and Virginia Berridge. We recommend the book - which captures a ... [More]
Our ISO 9001 quality accreditation
Everything we say, do, and provide to drug users gives a clear signal about how much we value them and their health. If messages or products are presented in an attractive, high quality and credi ... [More]
ISO 14001 and our committment to the environment
We have always printed all of our publications on recycled paper, and done all we can to reduce our impact on the environment. During 2007 and 2008 we developed the formal policies, procedures, and ... [More]
Pick pack / warehouse team vacancy at Exchange Supplies
Application process status: Job description under construction. Last update 14/09/2016 Introduction Exchange Supplies is a social enterprise, that designs and sells medical devices that stop peop ... [More]
We Ship Worldwide!
We ship all our injecting equipment to individuals and drug services wherever they need it. Shipping usually takes around 3-5 days to addresses in Europe, metropolitan districts in the US usually re ... [More]
Nevershare stock shortages (2015/16)
This article is now only of historical interest – supply of Nevershare syringes has now been restored to meet demand. We would like to sincerely apologise to our customers for the stock shortage ... [More]

CONTACT

Exchange Supplies,
1 Great Western Industrial Centre,
Dorchester, Dorset DT1 1RD, UK

info@exchangesupplies.org

01305 262244

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